I like to thank and recommend Sharon Gillespie, my property manager at YONG RE for the past few years. She understands what property owners want and is responsive to meet tenants' needs. Thank you again for looking after my property with utmost care and professionalism.
The marketing was spot on. Nothing was too much trouble. My questions were answered promptly. Buying or selling is generally a stressful experience, but not with Sue and Shaun. They were fantastic. I would not hesitate to pass on any of their details to my friends.
Very happy with Kevin's service, very professional!! Will recommend Yong to anybody in the future. Thanks you!!
We can not tell you how thrilled we are with Margarita & Sue. Everything has run so smoothly with the sale. They are professionals, have a wonderful positive attitude and fantastic communicators. We have already recommended them to siz people. Thank you!
Sue is very professional and helps us to make the deal!
We are very happy with your service. Thank you, Margarita Bianco.
Thanks for your time on the phone today, it is finally encouraging to talk with someone who said they will take the issues in hand and move forward with some maintenance.
Firstly, I wish to thank Peter and yourself for an excellent 3 days of conference. Although I enjoyed last year, I think this year was better. The speakers this year were at the cutting edge of industry problems and had definite ideas and the experience to overcome the negativity in the market and our staff. Sue and I are very pleased to be associated with the Yong franchise under the leadership of Peter and yourself. I have decided to increase our franchise fee from 4.95% to 10% as suggested. (You and Peter will be the bad guys!) In my defense, I have been paying for all prospecting costs for several years on behalf of sales staff. The reasons are as outlined by Peter, if we as principals do not control the prospecting side of the business then it will not be done consistently, or at a professional standard. Although we have no statistics, since our letter box dropper quit some months ago our listing enquiries have reduced significantly. I am reluctant to engage "the big guys" because our junk mail will get lost and will be a waste of money. Just to pay for the drops has been costing approximately $15,000-00 pa plus paper and printing. So this is an opportunity to recoup some of that cost.
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